615-491-3597   ben@benjaminpapa.com

Highly Effective Teams

At Enneagram Solutions, building and sustaining strong, highly effective teams is our specialty.  Our proven systems help teams:

  • Collaborate optimally
  • Manage conflict between individuals and in groups
  • Build deep and meaningful trust
  • Communicate clearly and effectively
  • Create cultures that inspire creativity and engagement

“Ben’s ability to work through conflict to reach durable solutions, even in highly-charged situations, is second to none. I have witnessed his extraordinary skill in crafting creative solutions to complicated problems over and over. I strongly recommend Ben.”

– Caroline Beauchamp, Attorney

Collaboration Drives Results

High-functioning teams are the powerhouse of any healthy business or organization.  Experts tell us that an often-untapped catalyst for business success is the collective knowledge and wisdom of teams, especially leadership teams.  But truly working well together can be elusive, and many teams end up settling for mediocrity – or worse.  The missing ingredients related to maximizing group and team effectiveness are often related to communication, collaboration, and conflict management. 

Team coaching is invaluable in helping teams (especially teams who have worked together for a long time or are new to working together) clearly see when and how they are missing each other and how to fully leverage what each individual member of the team brings to the organization so that everyone can flourish.  We help teams have difficult conversations that can clear the air for new and dynamic work together.

In addition to the Enneagram, we use a variety of tools specifically focused on helping teams flourish, including Patrick’s Lencioni’s The Five Behaviors of a Cohesive Team, to help teams understand themselves and function optimally.  Starting from a foundation of collective self-awareness and trust, Ben helps the team engage in creative and healthy conflict, plan, align, and innovate, all of which improve business performance, even in the midst of today’s complex and ever-changing environment.

“Ben has the ability to make everybody in the room feel psychologically safe, while hearing what they need to hear. He’s confident, and also able to shift nicely according to group dynamics, to keep us all on track. But at the same time, if things go in a different direction he’s able to shift and be flexible.”

– Sara Skillen, COC, CPO

Manage Conflict Creatively and Effectively

Interpersonal and group conflict is often a pain point for teams and organizations.  Sometimes that is because there is active conflict at play among leaders or within the organization more generally that needs to be addressed in a thoughtful and healthy way that leads to improved relationships and more time being spent on productive business issues. 

Other times interpersonal conflict between one or two leaders causes an ongoing distraction for the organization and results in siloing where those working for one leader do things that leader’s way while those working for the second leader following that leader’s lead.  Collaboration and efficient workflow suffer greatly when there is conflict at the top of the organization. 

I have been part of many small and medium sized groups throughout my career, and I would state emphatically that Benjamin Papa has the highest level of skill when it comes to keeping groups focused. In the midst of conflict, Ben is able to assess the heart of the problem and creatively offer practical solutions… Ben is truly gifted at the art of communication, and his calm, thoughtful presence helps others to express themselves in kind.

– Lisa Forberg, Attorney

Finally, sometimes the issue is that there are difficult conversations that the leaders know need to happen for the good of the business, but they are worried about what might happen if they open what feels like Pandora’s box and they simply don’t know where to begin, and so keep sweeping the conflict under the rug, despite the financial detriment the conflict avoidance causes the organization.

All of these situations can harm the culture of an organization, leading to confusion and miscommunication, reduced employee engagement, and costly employee turnover.  Benjamin Papa has helped hundreds of clients resolve thousands of disputes for more than twenty years as both an attorney and a mediator.  His clients and colleagues have frequently noted how he was able to help clients reach resolution in highly emotional and complicated situations that everyone else involved thought were impossible to resolve.